R2400 waste ink pad reset - SSC?

[jrh68uk]

Hi,

I've had my R2400 for some time now, and I suspect that I'll receive the message related to full waste ink pads fairly soon.

I've seen a bit (including a post below) that suggests that the SSC utility can do the reset. I've also seen some suggestions that it won't work for the R2400.

I'll be perfectly happy to take out and clean the pads when the time comes, but can anyone actually confirm that SSC will reset the R2400 once the dreaded message appears? Anyone who has actually done it?

Many thanks

DrH

[jrh68uk]

I guess I could ask a slightly different question:

Are there any R2400 owners here who have had the situation where the "need service" message has appeared because the waste ink pads were saturated?

If so, what did you do about it?

Many thanks in advance...

[LUK]

I guess I could ask a slightly different question:

Are there any R2400 owners here who have had the situation where the "need service" message has appeared because the waste ink pads were saturated?

If so, what did you do about it?

Many thanks in advance...

The SSC utility support R2400 since V4.1
I have used this utility and know it works on the R1800. I do not have the R2400 so I will not know. I will check with a few people I know who has the R2400.

Download the utility at http://www.ssclg.com/epsone.shtml

http://www.efillink.com/public/viewtopic.php?t=51

Hope this helps.
Best regards,
Ronnie

[jrh68uk]

Thanks, Ronnie.

I guess the fact that it can re-set the "waste pad full" situation for the R1800 is a good indicator that it should do the same for the R2400.

The real reason I'm asking is that (unless I'm being stupid, which is quite likely) I can't see that it's possible to re-set this condition at the moment. And the reason I'm looking to do that is that, on the SSC site, it says that some printers (no mention of the R2400, admittedly) lose the ability to communicate with SSC once the message is issued, so the idea is to keep re-setting every so often, so as to avoid the message ever appearing.

So, perhaps the ability to re-set will appear once the "error" condition has occurred?

In all my research, I've not come across a single R2400 user who has confirmed that it works (yet a few mentions that it won't). But, perhaps, the R2400 has a large waste pad capacity and no-one has yet had the need

Cheers,
DrH

[hankway12]

According to InkRepublic suggestion -
http://www.inkrepublic.com/KnowledgeBas ... ounter.asp

you can use either SSC utility or InkRepublic's software to reset counters.

I always use InkRepublic's software. No problem to reset mainboard and waste ink counters.

The only disadvantage is both SSC and InkRepublic's software are windows based. They do not have mac version.

[hankway12]

By the way, even you reset the counters, the only way to protect the waste ink pad overflow is to install an external bottle

http://www.inkrepublic.com/KnowledgeBas ... steInk.asp

http://www.inkrepublic.com/KnowledgeBas ... steInk.asp

[LUK]

Thanks, Ronnie.

I guess the fact that it can re-set the "waste pad full" situation for the R1800 is a good indicator that it should do the same for the R2400.

The real reason I'm asking is that (unless I'm being stupid, which is quite likely) I can't see that it's possible to re-set this condition at the moment. And the reason I'm looking to do that is that, on the SSC site, it says that some printers (no mention of the R2400, admittedly) lose the ability to communicate with SSC once the message is issued, so the idea is to keep re-setting every so often, so as to avoid the message ever appearing.

So, perhaps the ability to re-set will appear once the "error" condition has occurred?

In all my research, I've not come across a single R2400 user who has confirmed that it works (yet a few mentions that it won't). But, perhaps, the R2400 has a large waste pad capacity and no-one has yet had the need

Cheers,
DrH

DrH,

I think most who own a R2400 are hesitant to use anything other than Epson cartridges. Unless you print regularly for a living. The need to reset the service counter will easily take a couple of years. The removing and installing cartridges and running the cleaning cycle will increase the service counter value. My suggestion is to get a copy of the service program at 2manual.com. I do have a copy of the service program, but I have not been able to reach this site lately. I wanted to find out if the service program is available for the R260/R380 and the 1400.

The service program will let you reset the counter without waiting for the "end of service life " message. The program is not expensive. I will be posting instructions on how to use the service program soon.

Check out my post on the auto reset chip also. I think it is interesting read for you.

http://www.photo-i.co.uk/BB/viewtopic.p ... 0&start=30

Best regards,
Ronnie

[jrh68uk]

Thanks again, Ronnie. Just to be clear, though: I'm not at all interested in using anything other than genuine Epson cartridges, nor resetting them.

All I'll want to do is to be able to carry on using the printer after it's told me that it needs servicing, by servicing it myself. In other words, I will want to clean out the waste ink (no problem with that) and reset the warning message to enable continued use of the printer once I've cleaned it out (potential problem).

I got to 2manual.com which appears to be just a search portal, and didn't give me anything much of interest.

I'll download it (SSC) again when I get a spare evening and give it another go. I very much look forward to your post with instructions re. the service programme.

Cheers

[Kevgermany]

ssc supports the r2400, however there's a warning - it can't reset the ink level, but can freeze it...

http://www.ssclg.com/epsone.shtml

(take a look at the supported printers link from the above page)

[jrh68uk]

Thanks, Kev, but again, I'm not interested in affecting anything to do with the ink cartridges. That warning appears to be specific to cartridge ink levels.

Cheers

[Kevgermany]

but it does look as if it'll reset the waste tank level - which is what you're looking for

[jrh68uk]

I hope so: it doesn't specifically say it doesn't reset the protection counter. I just had a look on the forum on the SSC site - some interesting reading and no mention of any specific problems resetting the R2400.

[LUK]

:) I hope so: it doesn't specifically say it doesn't reset the protection counter. I just had a look on the forum on the SSC site - some interesting reading and no mention of any specific problems resetting the R2400.

jrh68uk,

I have just verified the service counter reset works on the R1800. It is likely the R2400 can be reset. I do not have the R2400 so you have to try it yourself. The SSC will only install on a PC. Give it a try. Make sure the SSC driver and printer selection match in the control panel.

Best regards,
Ronnie

[jrh68uk]

Excellent - thank you, Ronnie.

If you don't mind my asking: did you reset the R1800's protection counter because the "...parts need servicing..." message appeared and the printer locked, or did you reset it before it "tripped"? I don't really want to reset the counter before it trips, unless I have to, but I want to be sure I'll be able to reset it once it has tripped. (I'd read somewhere that, once tripped, SSC can't communicate with some printers).

Cheers,
Jason

[LUK]

Excellent - thank you, Ronnie.

If you don't mind my asking: did you reset the R1800's protection counter because the "...parts need servicing..." message appeared and the printer locked, or did you reset it before it "tripped"? I don't really want to reset the counter before it trips, unless I have to, but I want to be sure I'll be able to reset it once it has tripped. (I'd read somewhere that, once tripped, SSC can't communicate with some printers).

Cheers,
Jason

Jason,

I have done it in both cases resetting the service counter on the R1800.
Hope this helps.

If you have more questions, you might also want to email me at sales@efillink.com, sometimes I get tied up with work. I have not been checking messages here as often as I wanted to.

Best regards,
Ronnie