HELP!!! R1800 cannot print thick fine art paper, how to do??

[ksporry]

People,
please help quick! I;m trying to print thick fine art paper.
I use a mac OSX and Photoshop CS3.
What settings should I use from start to finish?
In the page setup, what option do I select for paper size?
What feeder do I need to use? (top feeder, roll paper feeder, rear feeder, are there more feeders?)

[Kevgermany]

just to get you going, I think it's rear feeder and the paper thickness is automatic. If not, there'll be a lever which allows thickness selection. But Costas or Murray will know for sure

[mgleave]

There is a 'Thick paper' checkbox buried in printer settings. (in Maintenance on Windows systems)
I have not had reason to use it.

I have no knowledge of Mac systems but page 93 of the printer manual refers.

Mike

[Costas L]

There is a setting in the print driver that you need to select for thick media. Its not obvious where to find it , but try

Printing preferences / Maintenance tab

Then down the bottom of the window, click "Printer and Option Information"

You then need to tick the "Thick paper and envelopes" tick box

[ksporry]

the thick paper option doesn't do anything for me I'm afraid.
It just does not accept the paper. Either it just refuses to load paper (one time it will load it and spit it out, the next time it refuses to load the paper).
The manual talks about a single paper feeder attachment. Does this come with the printer? I cannot recall seeing it in the box at the time.

Please note, there are 2 rear feed entries: one straight through path and one for roll paper. Neither did me much good, though I didn't use the single paper feeder attachment.
Problem stays.

What I am missing from the manual, is a matrix that explains what paper to select in teh page setup option, to what feeder that is linked, and what paper types will be available using that option. Does anyone know?

[Murray Foote]

If you use the roll feeder you use roll as paper type, is you use the rear sheet feeder you use manual roll.

You don't say what thick paper you are printing. I am currently using Ilford Gold Fibre Silk and I have also use Hahnemuehle Photo rag. Both go through OK. There is the thick paper setting but I've not found a need to use it.

At least up to 320gsm seems to work OK but that's paper weight. I seem to recall the real measure is paper thickness and I can't remember what that is. I have heard people report success with particularly thick paper by taping some thinner paper, probably ordinary paper to the back of the paper to provide a leader to help it feed. Never had to try that myself.

Paper types depend on the kind of paper you're using. It should say on tha manufacturers site. I use semigloss for Ilford GFS; I'd probably try Velvet fine art paper for the Hahnemuehle. Options have changed with update ddrivers.

Regards,
Murray