The Crofter wrote:The only reason for the error I can think of is the printer is not feeding correctly and that may be down to the paper in use. However to check this I would print out a grid pattern of say 1cm square and just check the spacing with a ruler. Naturally you need a graphics program to do this but by now you should have your trial copy of Corel downloaded. If not try the gimp, open source and free. Do you have word on the PC ?. There are also many graph paper printing programmes on the net so that is another option.
As stated before I can't do any of the above as the Windows PC does not have enough room to add ANY graphics programs to it, the only software on it is for my RIP station.
The Crofter wrote:I note the pdf was created by illustrator cs3. Presume this is on the mac. Can you not just save the file again as a jpg and do a test print via xp windows explorer ?.
It doesn't matter what file type/program I save this as, I get the same results. The people that I got this template and printing press from claim to use the exact same template without any problems. All I have had on my end are problems and I was looking for a 3rd party to try to confirm if it's just on my end or not.
The Crofter wrote:Also, what is the problem with the Mac & 1900 ?. I would have thought getting that sorted would be a priority.
This was stated in another thread. There is little support for the Mac and the R1900. When installed I have no printer utility. I suspect there are supposed to be options that I need to set within the printer utility to tell it that I am using roll fed paper, when I try to print it defaults to sheet and errors out. I have tried everything, new drivers, reinstall, resetting printer settings, etc. I contacted Epson and wouldn't you guess it, their answer was to do what I have already tried several times that didn't work...I swear tech support people never listen. Seems like only other people having this issue are on Snow Leopard, not me....I'm on 10.5.8!
And yes, getting the Mac sorted out is on my list. But right now I have jobs backing up that I MUST get out! So far I've been able to use the PC to at least print to, but since the registration marks are not spaced evenly it is causing me to use more sublimation paper then needed...but at least it works, where the Mac doesn't.
And I have to be honest, I am tired of going back the the manufacturer of my printing press for my questions. They seem a bit shady when it comes to things, and just keep telling me the same thing over and over again but using different words.
They also had me using a color profile that was giving me issues, so I went around them and contacted the developer of the color profile, turns out the people that made the color profile don't even suggest to use it with roll feed (it too was giving me a paper size error, but on the PC). So I went back to the guy that 1st told me to use the color profile and he says...well don't use it, I don't! WTF, seriously this guy had me using something he doesn't even use, so why was he telling me I must use it with the system we have!?!?! So as you can see, I have decided to venture out away from this guy for my help with getting this all setup and going well.